We will be releasing an update to your SiteLink software next week on June 15th that will include enhancements to Storable Payments. These changes increase credit card processing security and reduce payment decline rates.
What’s new
Required fields
The customer’s Billing Address and credit card CVV will now be required for each manually entered one-time payment or adding a new credit card on file. This change aligns with security best practices for fraud reductionand can help decrease credit card decline rates. You can see the new required AVS (Address Verification Service) fields in the screenshot to the right. Full details about this new feature are available in ourrelease notes on the StorageForum.
Additions to the Transactions report
We added new columns to the Transactions report that display the tenant name and unit name for each transaction. We also added pending terminal transactions to make daily reconciliation easier. You will see this new information on both the Transactions page in SiteLink myHub and the Transactions report export.
Auto-void notifications
We resolved an issue that caused notifications to fail when payments were auto-voided.
Additional resources
You can find current information about server status or any update issues atstatus.sitelink.com. We recommend subscribing to status email updates by clicking the Subscribe button on the Status webpage.
If you have any questions, please contact customer support at (512) 886-1840 or merchantsupport@sitelink.com. Support hours are 9:00am to 7:00pm ET, M-F.
Storable, 10900 Research Blvd Ste 160C PMB 3099, Austin, TX 78759, United States, 888.403.0665